Legal
Privacy Policy
Last updated: July 30, 2026
ExamJuan is operated by ExamJuan Review Center, a DTI/BIR-registered sole proprietorship owned by Perrin Earl Balageo. This Privacy Policy explains what personal information ExamJuan collects at examjuan.com, how we use it, and the choices you have. It works together with our Terms and Conditions. Questions? Email info@examjuan.com.
Who we are
ExamJuan is operated by ExamJuan Review Center, a DTI/BIR-registered sole proprietorship owned by Perrin Earl Balageo (the “operator”, “we”, “us”). We are the party responsible for your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173).
Information we collect
- Account information: the name and email you provide when you register, or that Google shares if you sign in with Google, plus your login/account credentials.
- Authentication data: if you register with a password, it is stored only as a secure one-way hash, never in plain text. With Google sign-in, we never receive your Google password.
- Payment reference and status: the reference code, amount, currency, and paid/pending status of your orders. We do not collect or store your full card number, CVV, or bank credentials (see “Payments” below).
- Learning data: which lessons you mark complete, your quiz and mock-exam scores and attempts, and your overall course progress.
- Support messages: the content of emails and support requests you send us.
- Technical and usage data: standard server logs and, where you have consented, aggregated analytics events via Google Analytics and Google Tag Manager.
Payments
Card and e-wallet payments are processed by our payment provider, PayMongo. Your card and bank details are entered on the provider's secure, PCI-DSS-compliant systems and are never stored by ExamJuan. We only receive a payment reference and its status (for example, paid or pending) so we can unlock the reviewer you bought.
How we use your information
- To create and maintain your account and give you access to the reviewers you own.
- To confirm payments and grant the corresponding course access.
- To deliver the digital courses and save and sync your study progress across devices.
- To respond to your messages, corrections, and support requests.
- To detect and prevent fraud and abuse and to keep the site secure.
- To understand how the site is used, in aggregate (analytics), and to comply with our legal obligations.
Cookies and similar technologies
ExamJuan uses cookies and similar browser storage (such as localStorage) in three groups. On your first visit a banner lets you accept all, reject non-essential, or customize your choice, and you can change it anytime using the “Cookie settings” link in the footer.
- Necessary (always on): needed to run the site — signing in, keeping your session, checkout and payment security, account access, and saving your course progress. These cannot be switched off and are never used for advertising.
- Analytics (optional): Google Analytics loaded through Google Tag Manager, used only to understand how the site is used in aggregate. Loaded only after you accept Analytics.
- Marketing (optional): advertising and measurement tools (currently the Meta Pixel, loaded through Google Tag Manager) used to measure our ads. Loaded only after you accept Marketing.
If you reject non-essential cookies, we do not load Google Tag Manager, Google Analytics, or the Meta Pixel at all. We do not sell your personal data.
Third-party processors
We rely on a small number of trusted service providers who process data only to provide their service to us:
- PayMongo: to process card and e-wallet payments securely. We do not collect or store your full card or bank details.
- Google: for “Sign in with Google”, and (with Analytics consent) Google Analytics and Google Tag Manager.
- Meta (Facebook): the Meta Pixel, loaded through Google Tag Manager only after you give Marketing consent, to measure our advertising.
- Hosting and infrastructure providers: to run the website and store the database.
How we share information
We do not sell your personal data, and we do not share it for advertising. We share information only with the service providers above, or when legally required, or to protect our rights and users' safety.
Data retention and security
We keep your account data for as long as your account is active and as needed to meet legal, tax, and accounting obligations. Passwords are hashed, access is restricted, and we apply reasonable safeguards. No online service is perfectly secure, but we work to protect your information.
Your rights
Under RA 10173 you may access, correct, or request deletion of your data, object to or withdraw consent to processing, and file a complaint with the National Privacy Commission. To exercise any of these, email info@examjuan.com.
Children
ExamJuan is intended for adults preparing for professional and licensure examinations. It is not directed to children under 18, and we do not knowingly collect data from them.
Changes to this policy
We may update this Privacy Policy from time to time; when we do, we change the “last updated” date above.
Contact
ExamJuan is operated by ExamJuan Review Center, a DTI/BIR-registered sole proprietorship owned by Perrin Earl Balageo. For any question about your privacy or your data, email info@examjuan.com or see our Contact page.