Support
Contact and Customer Service
Need help with your account, a purchase, access, or a refund? We are happy to help. The fastest way to reach ExamJuan is by email — we read every message.
Email customer service
- Business name
- ExamJuan
- Operated by
- ExamJuan Review Center
- Business address
- 4 Tacay Rd, Quezon Hill, Baguio City, Benguet, Philippines
- Registration number
- DTI Business Name No. 8346259
- Customer service email
- info@examjuan.com
- Support hours
- Monday to Friday, 9:00 AM to 6:00 PM Philippine Time
Help with a payment or order
So we can find your record and help quickly, please include all of the following in your message:
- your account email (the one you used to sign in or buy);
- the course/reviewer you purchased;
- your payment reference number (from your payment confirmation or your account); and
- a clear description of your concern, with a screenshot if you have one.
Related policies
For refunds, see our Return and Refund Policy. For how we handle payment or access disputes, see our Dispute Resolution Policy. Your use of ExamJuan is governed by our Terms and Conditions and Privacy Policy.